{"id":91,"date":"2021-04-19T10:48:23","date_gmt":"2021-04-19T10:48:23","guid":{"rendered":"http:\/\/kairos.lov.agency\/?p=91"},"modified":"2021-04-27T13:34:54","modified_gmt":"2021-04-27T13:34:54","slug":"15-customer-service-quotes-to-inspire-your-team","status":"publish","type":"post","link":"https:\/\/kairosconnects.com\/es\/15-customer-service-quotes-to-inspire-your-team\/","title":{"rendered":"15 citas de servicio al cliente para inspirar a su equipo."},"content":{"rendered":"

A partir de nuestros m\u00e1s de 20 a\u00f1os de experiencia en la industria de la atenci\u00f3n al cliente, sabemos que es muy importante mantener a su equipo de atenci\u00f3n al cliente o servicio al cliente realmente inspirado.<\/p>\n\n\n\n

La experiencia del equipo es fundamental para ofrecer e impulsar la mejor experiencia del cliente en su clase. Compartimos contigo algunas de las citas m\u00e1s inspiradoras recopiladas a lo largo de los a\u00f1os para ayudarte a mantener a tu equipo inspirado, motivado y con el estado de \u00e1nimo adecuado en tu lugar de trabajo.<\/p>\n\n\n\n

1. \"Siempre convierta una situaci\u00f3n negativa en una situaci\u00f3n positiva\".<\/strong><\/h4>\n\n\n\n

Cita de Michael Jordan: ex jugador de baloncesto, seis veces campe\u00f3n de la NBA, propietario del equipo de la NBA, multimillonario e inversor.<\/p>\n\n\n\n

2. \"Tienes que empezar con la experiencia del cliente y volver a la tecnolog\u00eda, no al rev\u00e9s\".<\/strong><\/h4>\n\n\n\n

Cita de Steve Jobs, ex cofundador y director ejecutivo de Apple.<\/p>\n\n\n\n

3. \u201cLa gente pronto olvidar\u00e1 lo que dijiste. NUNCA olvidar\u00e1n c\u00f3mo los hiciste sentir \".<\/strong><\/h4>\n\n\n\n

Cita de la Dra. Maya Angelou, poeta, autora de memorias y activista de los derechos civiles estadounidense.<\/p>\n\n\n\n

4. \"Sus clientes m\u00e1s descontentos son su mayor fuente de aprendizaje\".<\/strong><\/h4>\n\n\n\n

Cita de Bill Gates - Cofundadora de Microsoft.<\/p>\n\n\n\n

5. \u201cLo m\u00e1s importante es centrarse obsesivamente en el cliente. Nuestro objetivo es ser la empresa m\u00e1s centrada en el cliente del mundo \".<\/strong><\/h4>\n\n\n\n

Cita de Jeff Bezos, fundador y director ejecutivo de Amazon.<\/p>\n\n\n\n

6. \u201cSolo hay un jefe. El cliente. Y puede despedir a todos en la empresa, desde el presidente hacia abajo, simplemente gastando su dinero en otra parte \".<\/strong><\/h4>\n\n\n\n

Cita de Sam Walton - Fundadora de Walmart.<\/p>\n\n\n\n

7. \"Se necesitan meses para encontrar un cliente ... segundos para perder uno\".<\/strong><\/h4>\n\n\n\n

Cita de Vince Lombardi - Ex entrenador de la NFL y campeona de la NFL con los Green Bay Packers.<\/p>\n\n\n\n

8. \u201cSea genuino. Sea extraordinario. Vale la pena conectarse con \u00e9l \".<\/strong><\/h4>\n\n\n\n

Cita de Seth Godin, autor estadounidense de m\u00faltiples \u00e9xitos de ventas, comercializador y ex ejecutivo de negocios de las punto com.<\/p>\n\n\n\n

9. \u201cLa calidad en un producto o servicio no es lo que le pones. Es lo que el cliente o el cliente obtienen de ello \".<\/strong><\/h4>\n\n\n\n

Cita de Peter Drucker, consultor de gesti\u00f3n, educador y autor austriaco. Conocido como el padre de la gesti\u00f3n moderna.<\/p>\n\n\n\n

10. \u201cSomos lo que hacemos repetidamente. La excelencia, por tanto, no es un acto sino un h\u00e1bito \u201d.<\/strong><\/h4>\n\n\n\n

Cita de Arist\u00f3teles - Fil\u00f3sofa griega.<\/p>\n\n\n\n

11. \u201cLa mayor\u00eda de la gente no escucha con la intenci\u00f3n de comprender; escuchan con la intenci\u00f3n de responder \".<\/strong><\/h4>\n\n\n\n

Cita de Stephen R. Covey, educador, autor, hombre de negocios y orador principal estadounidense. Su libro m\u00e1s popular es Los 7 h\u00e1bitos de las personas altamente efectivas.<\/p>\n\n\n\n

12. \u201cCuida al cliente y la empresa se cuidar\u00e1 sola\u201d.<\/strong><\/h4>\n\n\n\n

Cita de Ray Kroc: empresario estadounidense que desarroll\u00f3 la marca y el modelo comercial McDonald's.<\/p>\n\n\n\n

13. \"Conc\u00e9ntrese en su cliente y dirija a su gente como si sus vidas dependieran de su \u00e9xito\".<\/strong><\/h4>\n\n\n\n

Cita de Warren Buffet: inversionista estadounidense, magnate de los negocios, fil\u00e1ntropo y presidente y director ejecutivo de Berkshire Hathaway.<\/p>\n\n\n\n

14. \u201cLa motivaci\u00f3n proviene de trabajar en las cosas que nos importan. Tambi\u00e9n proviene de trabajar con personas que nos importan \".<\/strong><\/h4>\n\n\n\n

Cita de Sheryl Sandberg, ejecutiva de negocios estadounidense, multimillonaria y fil\u00e1ntropa. Sandberg se desempe\u00f1a como director de operaciones de Facebook y fundador de LeanIn.<\/p>\n\n\n\n

15. \"El servicio al cliente no debe ser solo un departamento, debe ser toda la empresa\".<\/strong><\/h4>\n\n\n\n

Cita de Tony Hsieh, empresario estadounidense de Internet y capitalista de riesgo. Se retir\u00f3 como director ejecutivo de la empresa de ropa y calzado en l\u00ednea Zappos en agosto de 2020.<\/p>\n\n\n\n

16. \"La clave es establecer expectativas realistas del cliente, y luego no solo cumplirlas, sino superarlas, preferiblemente de formas inesperadas y \u00fatiles\".<\/strong><\/h4>\n\n\n\n

Cita de Richard Branson, magnate de los negocios, inversor y autor ingl\u00e9s.<\/p>\n\n\n\n

17. \"Entregue siempre m\u00e1s de lo esperado\".<\/strong><\/h4>\n\n\n\n

Cita de Larry Page, cient\u00edfico inform\u00e1tico estadounidense y empresario de Internet. Es mejor conocido como uno de los cofundadores de Google.<\/p>\n\n\n\n

Autor: Equipo de KAIROS Connect<\/p>\n\n\n\n

Kairos: un momento en el que las condiciones son adecuadas para la realizaci\u00f3n de una acci\u00f3n crucial; el momento oportuno y decisivo en el que ocurre algo especial.<\/em><\/p>\n\n\n\n

\n
Contacto<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

From our more than 20 years of experience in the customer care industry, we know it is very…<\/p>","protected":false},"author":1,"featured_media":829,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"categories":[1],"tags":[],"yoast_head":"\n15 customer service quotes to inspire your team. - 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